Nortel PBX, Key system, routing, and switching gear maintenance.

Hi Country offers a very extensive array of software and hardware maintenance and support plans.    Hi Country can offer full service maintenance and 24x7 monitoring as well as full or part-time onsite staff.    Value priced next business day or same day technical support or replacement equipment can also be offered on Nortel routing and switching gear.

 >> Nortel's PBX software support program

Meridian 1 Option series is a digital PBX for enterprises, delivering advanced applications and carrier-grade, five-nines reliability for traditional voice and Voice over IP communications. Expandable to 800 lines, it supports desktop and system features of larger Meridian 1 systems, including digital and IP telephones, IP Gateways, mobility (802.11) communications, voice messaging, call center, PC-based system management, and multimedia applications.

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The family of BayStack Ethernet switches provides small and medium businesses and large enterprises high-throughput networking at low ownership cost per port. Nortel Networks Contivity VPN Switches provide routing, firewall, bandwidth management, encryption, authentication, and data integrity for secure tunneling across managed IP networks and the Internet. The Multiservice Switch portfolio provides carrier-grade, multiservice switches, delivering a variety of data, voice, and video services. Nortel Networks LAN portfolio provides all the elements necessary to implement wire speed traffic classification, policy enforcement, and filtering within a network.

Nortel CS 1000 Communication Server 1000

ATTENTION !  Please see the document below regarding new policies for access to technical support (see PASS below).   If your CS1000 is release 3 or higher you will need PASS in order to access technical support.  If you are older than release 3 your access to technical support will technical not be available.

Communication Server 1000 (formerly Succession 1000) Release 4.0 is enterprise call server software that supports centralized or distributed collaborative enterprise environments with distributed call server and gateway redundancy, IP telephony scalability up to 15,000 IP clients per call server, SIP-based interworking with Nortel Networks MCS 5100 portfolio and support for an extended range of communication clients. Release 4.0 is common across CS 1000 and Meridian 1 systems, providing a seamless migration path for Meridian 1 upgrades.

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Business Communications Manager (BCM 50, 200, or 400) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Succession 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more. Having problems with your Avaya IP Office or Inter-Tel system? The BCM is a reliable alternative.

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The Nortel Networks Hospitality Messaging Server 400 provides establishments with a robust messaging platform that will serve as the foundation for many next-generation hospitality features. A robust platform, coupled with Nortel Networks extensive experience in the hospitality industry, will provide hospitality businesses with an opportunity to better serve the needs of their guests for years to come.

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