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NEC UM8700 support and service

NEC PBX In today’s challenging environment, organizations need to get more work done with less resources and time. With NEC’s UNIVERGE UM8700, a powerful unified communications solution built on Applied Voice and Speech Technologies, Inc.’s (AVST) award winning CallXpress®, businesses and individual users can communicate more efficiently, respond more quickly and cut down on wasted time.

UM8700 turns a business’s telephone system into a productivity tool. It delivers a powerful suite of unified communications applications including advanced call processing, voicemail, unified messaging, personal assistant, fax, speech, and notification. These tools have been proven to enhance productivity of both individual users and businesses.

 
  • Provides powerful unified communications applications
  • Increases efficiency through user and business productivity-enhancing tools
  • Supports mobile and remote workers
  • Integrates seamlessly with current systems and saves money
  • Delivers continuous high availability and disaster recovery maximizing uptime
  • Works on either a distributed, centralized or mixed environment infrastructure
  • Works in a virtualized environment
  • Offers deployment flexibility
  • Scales to fit a growing business’s needs
 


Polycom Catalog


AVST Catalog

NEC Catalog


Cisco ShowCase


Toshiba CIX, Strata, IPEdge phone system support, service, and s

Strata CIX1200 – System Overview

Toshiba’s Strata® CIX™ 1200 business communications system is the perfect solution for a headquarters site that is networked to small or remote offices or retail/restaurant locations. It unifies, coordinates, and streamlines all your communications with comprehensive solutions for a full range of telecommunication needs. Add valuable options like Voice Mail/Auto Attendant/Unified Messaging, Automatic Call Distribution, Voice Over Internet Protocol, Strata Net multiple system networking, Strata Call Manager unified communications, FeatureFlex™ adaptability and customization tools, and more to improve your business’ productivity and customer service.

 

Strata CIX40 Brochure

Powerful Strata CIX1200 IP Telephone System Features and Capabilities

Supporting up to 1,152 ports, the Strata CIX1200 system is designed for up to 1,000 users and can be networked with other Strata CIX systems, from another CIX1200 down to the CIX40. A total of 128 sites can be networked to accommodate larger capacity or distributed configurations. The system integrates voice, data networking, and applications solutions to deliver a superior return on your investment.
  • Expandable up to 1,152 ports-and even more by networking multiple IP systems with Strata Net multi-system networking
  • Voice Mail and voice processing capabilities include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS), and Interactive Voice Response (IVR) capabilities
  • Call Center features allow you to answer incoming customer calls with utmost efficiency
  • Advanced Voice Mail Applications can be added to fit your business needs
  • Mobility solutions available with integrated SoftIPT softphones, cordless and wireless telephones, gives you full telephone functionality outside the office
  • Fully upgradeable, protecting your technology investment
  Strata CIX1200 Brochure
  Advanced Applications
Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include:
  • Auto Attendant and Voice Mail
  • Unified Messaging and Fax Integration
  • Automated Speech Recognition (ASR)
  • Text-to-Speech (TTS)
  • Interactive Voice Response (IVR)
  • Automatic Call Distribution (ACD) and ACD Reporting
  • FeatureFlex™ features customization/adaptability tools
  • Call Manager unified communications
  • Video Conferencing, file sharing, and collaboration solutions
  • Browser-based system administration
  Configuration Flexibility
All Toshiba’s Strata CIX systems allow you to build the communication system your business needs now, and lets you expand as your needs grow. It is the most efficient, easy-to-use, and customizable telecommunication system available today.
  

ShoreTel Unified Communication Solutions (40 to 10000 stations)

SIP Trunking

 SIP Trunking

 

SIP trunking is quickly taking over as the preferred configuration for small and large businesses, government, and educational entities to receive both their internet and voice services.   SIP trunks can interface with both IP and Traditional TDM pbx systems since they can be configured with a traditional T1 handoff.   However, a native SIP handoff is the optimal and is the least expensive configuration.  Some IP PBX systems do not charge a license fee for each of the SIP trunks connected to a system.    Government and Educational entities with fluctuating call traffic are quickly taking hold of this new technology, which allows for a baseline number of trunks with a burstable capability.

    

 


AVST CallXpress - Voice Mail System

CallXpress 8.0

AVST CallXpress offers PBX digital and IP integration with most all PBX manufacturers (Cisco, NEC, Avaya, Nortel, etc.). What's more is that CallXpress allows for simultaneous integrations and world class management of multiple email servers from a single access point.
CallXpress VoIP TDM Simultaneous Integration
 
  Key Features
  • Allows you to access all of your messages (voice, fax, email) from one terminal.
  • No charge per mailbox
  • Conditional Greetings
  • Multi-Option Menus
  • Multiple Message Queues
  • Question & Answer Mailboxes
  • Single Key Call-Back (requires ANI on PBX)
  • Cascading Notification
  • Email notification (no Unified Messaging license required)
  • Shared Extensions
  • Shared Message Waiting Lights (MWI)
  • Trusted Log-in
  • Touch-tone & Web Interface
  • Public & Personal Distribution Lists
  • AVST CallXpress Communication Platform
     

    CallXpress Document Center

    CallXpress 8.1 Overview
    CallXpress_Overview
    Sales Brochure
    Quick Reference Card
    Boards Cards Slots 101
    Server Specifications
    VMX-Serenade Octel-Aria replacement

    AVST CallXpress Unified Messaging
    AVST CallXpress offers the most robust and unified messaging options:
  • Server-based UM - Single store of all messages on the e-mail server
  • Client-based UM - e-mail message on one server and voice/fax messages on another server
  • Secure UM - Secure web-based access to voice and fax messages
  • Simplified UM - Copies of voice and fax messages are forwarded to the users's e-mail account
  •     


    Avaya Communication Manager S8x00 - (50 to 10000 stations)

    Avaya Media Servers and Avaya Media Gateways work together with Avaya MultiVantage Software and Avaya IP Telephones to deliver the many advantages of IP telephony over your existing data network. Using a single network to handle both voice and data communication can save you time and money by simplifying network administration and eliminating the need to buy and maintain two separate networks. Sending voice calls over your data network can reduce public network long distance charges a particular advantage in international calling. In addition, because these hardware components adhere to widely accepted standards, they make it easier to deploy applications such as unified messaging and customer relationship management across a multi-vendor data network. Their compatibility with the most popular application program interfaces encourages third-party developers to create useful new applications.

    Avaya Aura™ is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative and powerful capabilities. Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on. Avaya Aura enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased. Branch, Standard, and Enterprise Editions offer simple per user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy.

     

    Cisco Call Manager Express Sales Brochure        Cisco Call Manager Express Technical Brochure 

        
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