In today’s challenging environment, organizations need to get more work done with less resources and time. With NEC’s UNIVERGE UM8700, a powerful unified communications solution built on Applied Voice and Speech Technologies, Inc.’s (AVST) award winning CallXpress®, businesses and individual users can communicate more efficiently, respond more quickly and cut down on wasted time.
UM8700 turns a business’s telephone system into a productivity tool. It delivers a powerful suite of unified communications applications including advanced call processing, voicemail, unified messaging, personal assistant, fax, speech, and notification. These tools have been proven to enhance productivity of both individual users and businesses.
Toshiba CIX, Strata, IPEdge phone system support, service, and s
Strata CIX1200 – System Overview
Toshiba’s Strata® CIX™ 1200 business communications system is the perfect solution for a headquarters site that is networked to small or remote offices or retail/restaurant locations. It unifies, coordinates, and streamlines all your communications with comprehensive solutions for a full range of telecommunication needs. Add valuable options like Voice Mail/Auto Attendant/Unified Messaging, Automatic Call Distribution, Voice Over Internet Protocol, Strata Net multiple system networking, Strata Call Manager unified communications, FeatureFlex™ adaptability and customization tools, and more to improve your business’ productivity and customer service.
Powerful Strata CIX1200 IP Telephone System Features and Capabilities
Supporting up to 1,152 ports, the Strata CIX1200 system is designed for up to 1,000 users and can be networked with other Strata CIX systems, from another CIX1200 down to the CIX40. A total of 128 sites can be networked to accommodate larger capacity or distributed configurations. The system integrates voice, data networking, and applications solutions to deliver a superior return on your investment.
Expandable up to 1,152 ports-and even more by networking multiple IP systems with Strata Net multi-system networking
Voice Mail and voice processing capabilities include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS), and Interactive Voice Response (IVR) capabilities
Call Center features allow you to answer incoming customer calls with utmost efficiency
Advanced Voice Mail Applications can be added to fit your business needs
Mobility solutions available with integrated SoftIPT softphones, cordless and wireless telephones, gives you full telephone functionality outside the office
Fully upgradeable, protecting your technology investment
Advanced Applications
Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include:
Auto Attendant and Voice Mail
Unified Messaging and Fax Integration
Automated Speech Recognition (ASR)
Text-to-Speech (TTS)
Interactive Voice Response (IVR)
Automatic Call Distribution (ACD) and ACD Reporting
FeatureFlex™ features customization/adaptability tools
Call Manager unified communications
Video Conferencing, file sharing, and collaboration solutions
Browser-based system administration
Configuration Flexibility
All Toshiba’s Strata CIX systems allow you to build the communication system your business needs now, and lets you expand as your needs grow. It is the most efficient, easy-to-use, and customizable telecommunication system available today.
ShoreTel Unified Communication Solutions (40 to 10000 stations)
Welcome to our ShoreTel VoIP PBX Customer Information Center please contact us if you have an additional questions
SIP trunking is quickly taking over as the preferred configuration for small and large businesses, government, and educational entities to receive both their internet and voice services. SIP trunks can interface with both IP and Traditional TDM pbx systems since they can be configured with a traditional T1 handoff. However, a native SIP handoff is the optimal and is the least expensive configuration. Some IP PBX systems do not charge a license fee for each of the SIP trunks connected to a system. Government and Educational entities with fluctuating call traffic are quickly taking hold of this new technology, which allows for a baseline number of trunks with a burstable capability.
AVST CallXpress - Voice Mail System
AVST CallXpress offers PBX digital and IP integration with most all PBX manufacturers (Cisco, NEC, Avaya, Nortel, etc.). What's more is that CallXpress allows for simultaneous integrations and world class management of multiple email servers from a single access point.
Key Features
Allows you to access all of your messages (voice, fax, email) from one terminal.
No charge per mailbox
Conditional Greetings
Multi-Option Menus
Multiple Message Queues
Question & Answer Mailboxes
Single Key Call-Back (requires ANI on PBX)
Cascading Notification
Email notification (no Unified Messaging license required)
AVST CallXpress offers the most robust and unified messaging options:
Server-based UM - Single store of all messages on the e-mail server
Client-based UM - e-mail message on one server and voice/fax messages on another server
Secure UM - Secure web-based access to voice and fax messages
Simplified UM - Copies of voice and fax messages are forwarded to the users's e-mail account
Avaya Communication Manager S8x00 - (50 to 10000 stations)
Avaya Media Servers and Avaya Media Gateways work together with Avaya MultiVantage Software and Avaya IP Telephones to deliver the many advantages of IP telephony over your existing data network. Using a single network to handle both voice and data communication can save you time and money by simplifying network administration and eliminating the need to buy and maintain two separate networks. Sending voice calls over your data network can reduce public network long distance charges a particular advantage in international calling. In addition, because these hardware components adhere to widely accepted standards, they make it easier to deploy applications such as unified messaging and customer relationship management across a multi-vendor data network. Their compatibility with the most popular application program interfaces encourages third-party developers to create useful new applications.
Avaya Aura™ is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative and powerful capabilities. Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on. Avaya Aura enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased. Branch, Standard, and Enterprise Editions offer simple per user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy.