Small Business Phone Systems Solutions

I would like to purchase a small business office phone system
I am having problems with my small business phone system

As an authorized Toshiba, Cisco, ShoreTel, Avaya Partner we offer a comprehensive array of telecommunications products and maintenence services at very competitive prices.

Small Business Phone System Comparison
Brand	Our Comparison
Toshiba	The Toshiba CIX system is a lower priced option and offers access to manufacturer technical support at no extra cost for the life of the system. Features are similar to products below but do not offer tight desktop integration. Toshiba can offer both digital and IP end points
Avaya IP Office	The IP Office is a very good feature rich system. It can serve both digital and VoIP end points simultaneously. The system can be more expensive than Toshiba and support from the manufacturer will cost you extra
Cisco UC500	A good VoIP system for new businesses that are looking for a unified system that also provides VPN and firewall capabilities. A great solution for business that want to include wireless phones or end points. A good set of vertical add on solutions exist, especially in healthcare.
ShoreTel	The best VoIP solution that unifies the desktop. Price can be slightly high for small businesses but gets competitive in the 30+ endpoint range.

Please contact us at 1-800-845-6780
or email websales@hcwt.com or service@hcwt.com if we can be of help.

Toshiba CIX40 VoIP phone system solutions, support, and service.

Strata CIX40 – System Overview

Toshiba’s Strata® CIX40 gives your small business, enterprise branch or retail locations powerful IP capabilities. It can be configured with a variety of endpoints, including IP telephones, digital telephones, SoftIPT® softphones for PDAs, laptops or desktop PCs, wireless and cordless telephones. With easy call handling, scalability and comprehensive features that enable you to work the way you want, the Strata® CIX40 will drive business process integration, create efficiencies and maximize return on investment. And because it's from Toshiba, you can count on unsurpassed reliability, clarity and performance.

	The systems many advanced features and capabilities include: Base configuration of 8, 16, or 24 IP channels for IP telephone connections, SIP trunks, and IP Strata Net multi-system networking 4-11 trunks with Caller ID 8-16 digital telephones Voice Mail and Auto Attendant of 4, 6, or 8 ports enabling message call monitoring, LCD feature prompting, soft keys, call recording and more Call Center features allow users to answer incoming customer calls with utmost efficiency Advanced Voice Mail Applications can be added to fit your business needs Mobility solutions available with integrated SoftIPT softphones, cordless and wireless telephones, gives you full telephone functionality outside the office Fully upgradeable, protecting your technology investment
	Strata CIX40 Brochure
	Advanced Applications Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include: Auto Attendant and Voice Mail Unified Messaging and Fax Integration Automated Speech Recognition (ASR) Text-to-Speech (TTS) Interactive Voice Response (IVR) Automatic Call Distribution (ACD) and ACD Reporting Call Manager unified communications Video Conferencing, file sharing, and collaboration solutions FeatureFlex™ features customization/adaptability tools Browser-based system administration
	Configuration Flexibility All Toshiba’s Strata CIX systems allow you to build the communication system your business needs now, and lets you expand as your needs grow. It is the most efficient, easy-to-use, and customizable telecommunication system available today.

Telesphere Hosted VoIP

What are the benefits of Telesphere?

No upfront capital costs
Single provider with 24/7 live support
Private, dedicated, secure VoIP connection
Nationwide IP MPLS network reach
Straightforward flat-rate per-seat pricing

>> Telesphere Products Find out more about Telesphere

Telesphere offers

Telesphere offers a customized VoIP business solution for every business. Telesphere can provide complete voice and data solutions, from connections to hardware, to service & monitoring, or supplement your existing telecom solution with the latest in advanced telecom features.

Find a solution that fits your needs

Why hosted VoIP?

Hosted VoIP is an advanced technology that allows your business to have phone service without the phone system. Instead of purchasing and maintaining a PBX phone system that sits in your office, you connect to a powerful nationwide platform hosted by Telesphere. With hosted VoIP, you can resign the hassles of confusing phone systems and multiple vendors to history, giving you time and capital to focus on the future of your business.

Learn more about VoIP

HCWT voice and data cabling solutions

Hi Country Wire & Telephone is a comprehensive cabling company. We are experts in fabricating, designing, and building computer, voice, and data cabling. We have completed many vertical and horizontal cabling systems, with Cat 3, Cat 5E, Cat 6, or Fiber Optic (Multi or Single Modes). Whether it's for a single site or connecting several buildings, Hi Country has the experience in providing untouchable quality cabling solutions. From cabling entire campuses to repairing the single broken data outlet, Hi Country Wire and Telephone with the prominent quality products like PANDUIT and ComCables can keep your computers and phones connected. We offer a comprehensive array of cabling products. Please contact us at 1-800-845-6780 or by email.

SIP Trunking

SIP trunking is quickly taking over as the preferred configuration for small and large businesses, government, and educational entities to receive both their internet and voice services. SIP trunks can interface with both IP and Traditional TDM pbx systems since they can be configured with a traditional T1 handoff. However, a native SIP handoff is the optimal and is the least expensive configuration. Some IP PBX systems do not charge a license fee for each of the SIP trunks connected to a system. Government and Educational entities with fluctuating call traffic are quickly taking hold of this new technology, which allows for a baseline number of trunks with a burstable capability.

Avaya IP Office (analog, T1, & SIP) (8 to 360 stations)

Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium-sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, stand-alone businesses, and networked branch and head offices. Built on Avaya's latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages sophisticated communications deliver to their operations.

Nortel BCM50 ( 4 to 50 stations) & BCM450 (30 to 200 stations)

Business Communications Manager (BCM 50, 200, or 400) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Succession 1000 investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more. Having problems with your Avaya IP Office or Inter-Tel system? The BCM is a reliable alternative.

Nortel BCM demo

Nortel PC Console Demo

BCM Visual Call Manager

Cisco UC500 Unified IP Communication (8 to 96 stations)

Deploying data and voice capabilities in a single, integrated routing platform to increase productivity, decrease costs, and lower total cost of ownership.

Many organizations have successfully lowered their total cost of ownership and increased employee productivity by consolidating data networks and implementing networked applications. Today, business conditions are driving technology trends that extend “enterprise-like” functions to small and medium-sized offices with a continued emphasis on lowering costs, increasing return on investment, and boosting productivity. The widely deployed, proven portfolio of the Cisco® UC500 provides data routing functions with features such as robust quality of service, network security, encryption, VPN, firewall, and intrusion detection to address the business needs of small and medium-sized offices. Cisco also has continued to introduce a wide range of network modules and interface cards that have enhanced the business value of the router. These services include content delivery, voice gateway, wireless LAN, and a variety of other capabilities.

UC500 Overview
UC500 Specifications
UC500 and Cbeyond SIP Trunking
UC500 and LEVEL(3) SIP Trunking
>> more information on the UC500