Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, and its innovative speech application module, Seneca®, AVST offers the industry's most powerful suite of second generation communications solutions including voice messaging, unified messaging, speech-enabled applications (including automated attendant and hands-free mobile worker access), and call processing (including embedded IVR).
The CallXpress unified communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
AVST CallXpress XpressCare Maintenance Support Program
XpressCare is a program that provides full software maintenance for your AVST CallXpress system in one easy-to-buy plan. XpressCare provides you access to AVST technical support resources and software releases at no extra cost to AVST. This ensures optimal software performance, continued stability, and on-going compatibility, which equates to increased customer satisfaction and smooth operations.
AVST CallXpress offers PBX digital and IP integration with most all PBX manufacturers (Cisco, NEC, Avaya, Nortel, etc.). What's more is that CallXpress allows for simultaneous integrations and world class management of multiple email servers from a single access point.
Key Features
Allows you to access all of your messages (voice, fax, email) from one terminal.
No charge per mailbox
Conditional Greetings
Multi-Option Menus
Multiple Message Queues
Question & Answer Mailboxes
Single Key Call-Back (requires ANI on PBX)
Cascading Notification
Email notification (no Unified Messaging license required)
AVST CallXpress offers the most robust and unified messaging options:
Server-based UM - Single store of all messages on the e-mail server
Client-based UM - e-mail message on one server and voice/fax messages on another server
Secure UM - Secure web-based access to voice and fax messages
Simplified UM - Copies of voice and fax messages are forwarded to the users's e-mail account
AVST IVR "Automated Agent"
AVST offer a very competitive, feature rich, Interactive Voice Response (IVR) calleed Automated Agent product that is value priced for your business enterprise.
AVST IVR Automated Agent Sales Brochure
AVST IVR Automated Agent Technical Brochure
OpenText Fax Server (formerly RightFAX)
What can RightFax do for you ?
Create immediate efficiency by delivering your business documents electronically and instantaneously
Provide the widest range of document delivery choices—fax, email or over the Internet
Reduce the cost of communicating with customers and suppliers
Provide complete and secure delivery and receipt of all critical business documents
Enable back office e-commerce in every facet of your business
Integrate seamlessly with your business applications and the Internet