HCWT Wire & Telephone Systems

 Business Phone Systems:

Carrier services (phone service)
Business voice messaging systems
HCWT Partner Firms
 
Email: support@hcwt.com
 Products/Solutions References Contact Us News
Voice messaging, VoIP, carrier services, long distance and PBX

Solutions by Size
Small Business Solutions
Medium-size Business Solutions
Large Enterprise Solutions

Solutions by Provider
Avaya Communication
AVST CallXpress
Cisco
Nortel
Toshiba
Level(3)
Qwest Communication
Zayo
Intercall / Raindance
Panduit

Solutions by Category
Cabling Solutions
Call and Contact Center, IVR
MPLS / SIP networks
Phone Service and Internet Access
Security and Surveillance
Voice and Unified Messaging
VoIP Phone Systems
Wireless networks and Paging Solutions


Solutions by Vertical Industry
Banking and Financial
Education / Schools
Government-Federal-Military
Hospital-Medical
Hotel and Hospitality
Information Technology
Legal Law Office
Manufacturing Commercial Industrial
Retail

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The Web hcwt.com

 

 

Call Center and IVR system solutions
Products & Services

As an AVST, Avaya, and Nortel partner we offer a comprehensive array of telecommunications products and services. Please contact us at 1-800-845-6780 or by email at Sales or Services if we can be of help.

Nortel Call Center - IVR Solutions

nortel symposium call center
nortel ivr mps500 periphonics
Nortel Symposium Call Center and Nortel IVR Solutions, Support, and Service
Nortel Networks Customer Contact and Voice Portal Solutions provide the means for customers to do business with you consistently and seamlessly - anywhere, anyway, and anytime. Our extensive portfolio includes contact center, self-service, and advanced speech recognition solutions. Having established more than 30,000 customer contact centers worldwide, Nortel Networks has the business and technological expertise to create a scalable, flexible, and resilient solution that will grow and change with your organization. We can help you better integrate contact center strategies into your company's overall operations by giving you the tools to manage and understand customer relationships more effectively, and to maximize your return on those relationships. And backed by our Customer Contact and Voice Portal Solutions team's global reputation for quality and reliability, we offer a single, responsive point of contact for all of your sales and service needs.
IVR_Brochure
Call_Center_Brochure
Call_Center_Technical_Brochure

Symposium_Sales_Brochure
Symposium_Express
Periphonics_MPS500_Self_Service_IVR


>> request a quote

Avaya Call Center - IVR Solutions

Call Center and IVR Applications
The Avaya Call Center provides a total solution for your sales and service needs. Building on the performance and flexibility of the DEFINITY Enterprise Communications Server, you can select from a powerful assortment of features, capabilities, and applications specially designed to enhance call center operations.

Call_Center_Sales_Brochure IVR_Sales_Brochure


>> request a quote

AVST IVR Solutions

AVST "Automated Agent"
AVST offer a very competitive, feature rich, Interactive Voice Response (IVR) calleed Automated Agent product that is value priced for your business enterprise.
AVST_IVR_Automated_Agent_Sales_Brochure     AVST_IVR_Automated_Agent_Technical_Brochure


>> request a quote
 
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