Large Enterprise PBX Phone Systems
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PBX and Large Enterprise Phone system comparison
Brand	Our Comparison
Toshiba	The Toshiba CIX system is a lower priced option and offers access to manufacturer technical support at no extra cost for the life of the system. Features are similar to products below but do not offer tight desktop integration. Toshiba can offer both digital and IP end points
Avaya Aura Communication Manager	A very robust system with a strong history of providing feature rich communication solutions with good technical support. It can serve both digital and VoIP end points simultaneously.
	A good VoIP system based on open standards that provides unified communications capabilities similar to those offered by ShoreTel. Polycom and other open SIP endpoint compatible.
Cisco Call Manager	A very good VoIP system for businesses that are looking for a unified system that also provides application, routing, and switching support. A great solution for business that want to include wireless phones or end points. A good set of vertical add on solutions exist, especially in healthcare.
ShoreTel	The best VoIP solution that unifies the desktop. Desktop communications can be conducted without having to look up phone numbers and dial. Has very feature rich contact center capabilities. Offers great redundancy capabilities.
Nortel CS1000	A feature rich PBX system that can serve both digital and VoIP endpoints simultaneously. This is the only remaining Nortel supported voice platform in service that is still supported by Avaya.

Toshiba CIX, Strata, IPEdge phone system support, service, and s

Strata CIX1200 – System Overview

Toshiba’s Strata® CIX™ 1200 business communications system is the perfect solution for a headquarters site that is networked to small or remote offices or retail/restaurant locations. It unifies, coordinates, and streamlines all your communications with comprehensive solutions for a full range of telecommunication needs. Add valuable options like Voice Mail/Auto Attendant/Unified Messaging, Automatic Call Distribution, Voice Over Internet Protocol, Strata Net multiple system networking, Strata Call Manager unified communications, FeatureFlex™ adaptability and customization tools, and more to improve your business’ productivity and customer service.

	Powerful Strata CIX1200 IP Telephone System Features and Capabilities Supporting up to 1,152 ports, the Strata CIX1200 system is designed for up to 1,000 users and can be networked with other Strata CIX systems, from another CIX1200 down to the CIX40. A total of 128 sites can be networked to accommodate larger capacity or distributed configurations. The system integrates voice, data networking, and applications solutions to deliver a superior return on your investment. Expandable up to 1,152 ports-and even more by networking multiple IP systems with Strata Net multi-system networking Voice Mail and voice processing capabilities include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS), and Interactive Voice Response (IVR) capabilities Call Center features allow you to answer incoming customer calls with utmost efficiency Advanced Voice Mail Applications can be added to fit your business needs Mobility solutions available with integrated SoftIPT softphones, cordless and wireless telephones, gives you full telephone functionality outside the office Fully upgradeable, protecting your technology investment
	Strata CIX1200 Brochure
	Advanced Applications Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include: Auto Attendant and Voice Mail Unified Messaging and Fax Integration Automated Speech Recognition (ASR) Text-to-Speech (TTS) Interactive Voice Response (IVR) Automatic Call Distribution (ACD) and ACD Reporting FeatureFlex™ features customization/adaptability tools Call Manager unified communications Video Conferencing, file sharing, and collaboration solutions Browser-based system administration
	Configuration Flexibility All Toshiba’s Strata CIX systems allow you to build the communication system your business needs now, and lets you expand as your needs grow. It is the most efficient, easy-to-use, and customizable telecommunication system available today.

ShoreTel Unified Communication Solutions (40 to 10000 stations)

Welcome to our ShoreTel VoIP PBX Customer Information Center please contact us if you have an additional questions

Solutions Overview

Unified Communication Switches

IP Phones

Contact Center Solutions

Conference Call Support

Call Director

Call Manager Overview

Information for Education institutions

Information for State, Local, and Federal Government

SIP Trunking

SIP trunking is quickly taking over as the preferred configuration for small and large businesses, government, and educational entities to receive both their internet and voice services. SIP trunks can interface with both IP and Traditional TDM pbx systems since they can be configured with a traditional T1 handoff. However, a native SIP handoff is the optimal and is the least expensive configuration. Some IP PBX systems do not charge a license fee for each of the SIP trunks connected to a system. Government and Educational entities with fluctuating call traffic are quickly taking hold of this new technology, which allows for a baseline number of trunks with a burstable capability.

Avaya PBX Phone Systems - (50 to 5000 stations)

DEFINITY

As part of the Avaya™ Enterprise Class IP Solutions (ECLIPS) portfolio, the DEFINITYÂ® Servers—powered by Avaya MultiVantage™ Software—deliver a full range of global communications capabilities to help your enterprise meet its goals for increased productivity, customer care, and network efficiency. These premier voice and data solutions are designed to simplify your move to a converged communications network while protecting the investments you have in place.

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Nortel CallPilot - Unified Messaging

CallPilot is a unified messaging application for businesses using Norstar, Meridian 1 PBX phone systems, Meridian SL-100, Succession 1000, Business Communications Manager, and CPE Centrex systems. It combines voicemail, e-mail and fax messages into a single mailbox -- accessible by phone or any browser-enabled PC. CallPilot Unified messaging provides a compelling solution for businesses that are looking at reducing costs, improving productivity, and staying connected to their customers and suppliers. Click **CLICK HERE** for an online flash demonstration (high speed connection recommended).
Sales_Brochure Technical_Brochure Quick_Reference_Card

Nortel Meridian Option Series - (50 to 5000 stations)

Meridian 1 Option series is a digital PBX for enterprises, delivering advanced applications and carrier-grade, five-nines reliability for traditional voice and Voice over IP communications. Expandable to 800 lines, it supports desktop and system features of larger Meridian 1 systems, including digital and IP telephones, IP Gateways, mobility (802.11) communications, voice messaging, call center, PC-based system management, and multimedia applications.

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Nortel PBX CS1000 Phone Systems - (50 to 5000 stations)

Nortel CS 1000 Communication Server 1000

ATTENTION ! Please see the document below regarding new policies for access to technical support (see PASS below). If your CS1000 is release 3 or higher you will need PASS in order to access technical support. If you are older than release 3 your access to technical support will technical not be available.

Communication Server 1000 (formerly Succession 1000) Release 4.0 is enterprise call server software that supports centralized or distributed collaborative enterprise environments with distributed call server and gateway redundancy, IP telephony scalability up to 15,000 IP clients per call server, SIP-based interworking with Nortel Networks MCS 5100 portfolio and support for an extended range of communication clients. Release 4.0 is common across CS 1000 and Meridian 1 systems, providing a seamless migration path for Meridian 1 upgrades.

OTM-overview

AVST CallXpress - Voice Mail System

AVST CallXpress offers PBX digital and IP integration with most all PBX manufacturers (Cisco, NEC, Avaya, Nortel, etc.). What's more is that CallXpress allows for simultaneous integrations and world class management of multiple email servers from a single access point.

CallXpress VoIP TDM Simultaneous Integration

Key Features

Allows you to access all of your messages (voice, fax, email) from one terminal.

No charge per mailbox

Conditional Greetings

Multi-Option Menus

Multiple Message Queues

Question & Answer Mailboxes

Single Key Call-Back (requires ANI on PBX)

Cascading Notification

Email notification (no Unified Messaging license required)

Shared Extensions

Shared Message Waiting Lights (MWI)

Trusted Log-in

Touch-tone & Web Interface

Public & Personal Distribution Lists

CallXpress Document Center

CallXpress 8.1 Overview
CallXpress_Overview
Sales Brochure
Quick Reference Card
Boards Cards Slots 101
Server Specifications
VMX-Serenade Octel-Aria replacement

	AVST CallXpress offers the most robust and unified messaging options: Server-based UM - Single store of all messages on the e-mail server Client-based UM - e-mail message on one server and voice/fax messages on another server Secure UM - Secure web-based access to voice and fax messages Simplified UM - Copies of voice and fax messages are forwarded to the users's e-mail account

Avaya Communication Manager S8x00 - (50 to 10000 stations)

Avaya Media Servers and Avaya Media Gateways work together with Avaya MultiVantage Software and Avaya IP Telephones to deliver the many advantages of IP telephony over your existing data network. Using a single network to handle both voice and data communication can save you time and money by simplifying network administration and eliminating the need to buy and maintain two separate networks. Sending voice calls over your data network can reduce public network long distance charges a particular advantage in international calling. In addition, because these hardware components adhere to widely accepted standards, they make it easier to deploy applications such as unified messaging and customer relationship management across a multi-vendor data network. Their compatibility with the most popular application program interfaces encourages third-party developers to create useful new applications.

Avaya Aura™ is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative and powerful capabilities. Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on. Avaya Aura enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased. Branch, Standard, and Enterprise Editions offer simple per user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy.

Sales Brochure Technical Brochure

Large Enterprise PBX Phone Systems Products and Services

Strata CIX1200 – System Overview

Powerful Strata CIX1200 IP Telephone System Features and Capabilities

SIP Trunking

DEFINITY

Nortel CS 1000 Communication Server 1000

Large Enterprise PBX Phone Systems
Products and Services