Business Phone Systems:

Business Voice Messaging Solutions
Products, Services, & Support

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As an AVST partner we offer a comprehensive array of telecommunications products and services. Please contact us at 1-800-845-6780 or by email at websales@hcwt.com or service@hcwt.com if we can be of help.

CallXpress AVST CallXpress offers PBX digital and IP integration with most all PBX manufacturers (Cisco, NEC, Avaya, Nortel, etc.). What's more is that CallXpress allows for simultaneous integrations and world class management of multiple email servers from a single access point. Key Features Allows you to access all of your messages (voice, fax, email) from one terminal. No charge per mailbox Conditional Greetings Multi-Option Menus Multiple Message Queues Question & Answer Mailboxes Single Key Call-Back (requires ANI on PBX) Cascading Notification Email notification (no Unified Messaging license required) Shared Extensions Shared Message Waiting Lights (MWI) Trusted Log-in Touch-tone & Web Interface Public & Personal Distribution Lists CallXpress Dcoument Center CallXpress_Overview Sales Brochure Quick Reference Card Boards Cards Slots 101 Server Specifications Maintenance Brochure VMX-Serenade Octel-Aria replacement >> request a quote or more info

CallXpress Unified Messaging AVST CallXpress offers the most robust and unified messaging options: Server-based UM - Single store of all messages on the e-mail server Client-based UM - e-mail message on one server and voice/fax messages on another server Secure UM - Secure web-based access to voice and fax messages Simplified UM - Copies of voice and fax messages are forwarded to the users's e-mail account >> request a quote or more info

CallXpress SPEECH SERVER MODULE - (SENECA) Seneca™ offers speech-enabled connectivity tools to CallXpress, making AVST’s unified communications solutions complete. Using sophisticated voice recognition technology, Seneca provides speech access to your company’s communication infrastructure and real-time call connectivity. It also offers hands-free mobile management of telephone calls, e-mail and fax messages, maximizing employee productivity. Sales Brochure Technical Brochure Feature Llist Quick-Reference Seneca Graphical Overview >> request a quote or more info

AVST IVR "Automated Agent" AVST offer a very competitive, feature rich, Interactive Voice Response (IVR) calleed Automated Agent product that is value priced for your business enterprise. AVST IVR Automated Agent Sales Brochure AVST IVR Automated Agent Technical Brochure >> request a quote or more info

Nortel Voice and Unified Messaging Solutions

Nortel CallPilot - Unified Messaging CallPilot is a unified messaging application for businesses using Norstar, Meridian 1 PBX phone systems, Meridian SL-100, Succession 1000, Business Communications Manager, and CPE Centrex systems. It combines voicemail, e-mail and fax messages into a single mailbox -- accessible by phone or any browser-enabled PC. CallPilot Unified messaging provides a compelling solution for businesses that are looking at reducing costs, improving productivity, and staying connected to their customers and suppliers. Click **CLICK HERE** for an online flash demonstration (high speed connection recommended). Sales_Brochure    Technical_Brochure    Quick_Reference_Card >> request a quote

Nortel Live Communications Server (LCS) - Unified Communications Server (UCS) The Innovative Communications Alliance between Nortel and Microsoft involves a shared vision for the future of business communications and a shared strategy that involves tight integration at the technology, channel, business engagement and customer experience levels. Live Communications Server online demo More about Nortel's Unified Communications products and services >> More about Microsoft's Unified Communications products and services >> Innovative Communicatinos Alliance >> request a quote

Nortel Multimedia Communication Server 5100 - MCS 5100 The MCS5100 delivers SIP-based multimedia and collaborative applications to large firms and enterprised. Using industry-standard protocols, it enables businesses to augment existing voice and data infrastructures with advanced IP-based capabilities, such as multimedia (video conferencing and calling, picture caller ID); collaboration (conferencing, white boarding, file exchange, co-Web browsing); personalization (call screening, call logs, call management and routing - find me, follow me); presence and instant messaging. MCS 5100 online demo MCS5100 Overview VoIP Session Initiation Protocol SIP Overview MCS5100 FAQ

Avaya Voice and Unified Messaging

INTUITYTMVoice Processing Solutions Complete multi-media messaging to enhance the productivity of every company employee. OCTEL VOICE MESSAGING SOLUTIONS    OCTEL 50    OCTEL 100    OCTEL 200-300    OCTEL 250-350 Modular Messaging The Modular Messaging application provides a single interface to your voice, e-mail and fax messages. You can retrieve, respond to, and manage all of your communications from a touch-tone telephone, multimedia PC, or Internet connection. You have the power of voice mail at your desktop via Microsoft Outlook® and the Avaya Voice Form, which allow you to play your voice messages on your PC or through any telephone, and reply with a voice message or with e-mail.  Click HERE to access an on online demonstration. >> request a quote