VoIP Phone Systems

Cisco, ShoreTel, and Avaya/Nortel VoIP Phone Systems

and VoIP Solutions

Toshiba CIX, Strata, IPEdge phone system support, service, and s

Strata CIX1200 – System Overview

Toshiba’s Strata® CIX™ 1200 business communications system is the perfect solution for a headquarters site that is networked to small or remote offices or retail/restaurant locations. It unifies, coordinates, and streamlines all your communications with comprehensive solutions for a full range of telecommunication needs. Add valuable options like Voice Mail/Auto Attendant/Unified Messaging, Automatic Call Distribution, Voice Over Internet Protocol, Strata Net multiple system networking, Strata Call Manager unified communications, FeatureFlex™ adaptability and customization tools, and more to improve your business’ productivity and customer service.

	Powerful Strata CIX1200 IP Telephone System Features and Capabilities Supporting up to 1,152 ports, the Strata CIX1200 system is designed for up to 1,000 users and can be networked with other Strata CIX systems, from another CIX1200 down to the CIX40. A total of 128 sites can be networked to accommodate larger capacity or distributed configurations. The system integrates voice, data networking, and applications solutions to deliver a superior return on your investment. Expandable up to 1,152 ports-and even more by networking multiple IP systems with Strata Net multi-system networking Voice Mail and voice processing capabilities include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS), and Interactive Voice Response (IVR) capabilities Call Center features allow you to answer incoming customer calls with utmost efficiency Advanced Voice Mail Applications can be added to fit your business needs Mobility solutions available with integrated SoftIPT softphones, cordless and wireless telephones, gives you full telephone functionality outside the office Fully upgradeable, protecting your technology investment
	Strata CIX1200 Brochure
	Advanced Applications Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include: Auto Attendant and Voice Mail Unified Messaging and Fax Integration Automated Speech Recognition (ASR) Text-to-Speech (TTS) Interactive Voice Response (IVR) Automatic Call Distribution (ACD) and ACD Reporting FeatureFlex™ features customization/adaptability tools Call Manager unified communications Video Conferencing, file sharing, and collaboration solutions Browser-based system administration
	Configuration Flexibility All Toshiba’s Strata CIX systems allow you to build the communication system your business needs now, and lets you expand as your needs grow. It is the most efficient, easy-to-use, and customizable telecommunication system available today.

Toshiba CIX100 VoIP phone system solutions, support, and service

Strata CIX100 – System Overview

Small to medium businesses need a flexible telecommunication system that can easily adapt to their growing needs. Toshiba’s Strata® CIX™100 is designed to provide the exact features your businesses needs today, and in the future. This makes it the ultimate cost-effective solution for your business and enterprise branch locations. Our systems can be configured with a variety of communication endpoints, including IP telephones, digital telephones, SoftIPT® softphones for PDAs, laptops or desktop PCs, wireless and cordless telephones.

	Strata CIX100 IP Telephone System Features and Capabilities Toshiba’s IP business communication systems provide optimum solutions for any sized business â€“whether you need a basic telephone system or one with advanced capabilities. Expandable up to 112 ports-and even more by networking multiple IP systems with Strata Net multi-system networking Call Center features allow you to answer incoming customer calls with utmost efficiency Advanced voice mail applications can be added to fit your business needs Mobility solutions available with integrated SoftIPT softphones, cordless and wireless telephones, gives you full telephone functionality outside the office Fully upgradeable, protecting your technology investment
	Strata CIX100 Brochure
	Advanced Applications Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include: Auto Attendant and Voice Mail Unified Messaging and Fax Integration Automated Speech Recognition (ASR) Text-to-Speech (TTS) Interactive Voice Response (IVR) Automatic Call Distribution (ACD) and ACD Reporting Call Manager unified communications Video Conferencing, file sharing, and collaboration solutions FeatureFlex™ features customization/adaptability tools Browser-based system administration
	Configuration Flexibility All Toshiba’s Strata CIX systems allow you to build the communication system your business needs now, and lets you expand as your needs grow. It is the most efficient, easy-to-use, and customizable telecommunication system available today.

Toshiba CIX40 VoIP phone system solutions, support, and service.

Strata CIX40 – System Overview

Toshiba’s Strata® CIX40 gives your small business, enterprise branch or retail locations powerful IP capabilities. It can be configured with a variety of endpoints, including IP telephones, digital telephones, SoftIPT® softphones for PDAs, laptops or desktop PCs, wireless and cordless telephones. With easy call handling, scalability and comprehensive features that enable you to work the way you want, the Strata® CIX40 will drive business process integration, create efficiencies and maximize return on investment. And because it's from Toshiba, you can count on unsurpassed reliability, clarity and performance.

	The systems many advanced features and capabilities include: Base configuration of 8, 16, or 24 IP channels for IP telephone connections, SIP trunks, and IP Strata Net multi-system networking 4-11 trunks with Caller ID 8-16 digital telephones Voice Mail and Auto Attendant of 4, 6, or 8 ports enabling message call monitoring, LCD feature prompting, soft keys, call recording and more Call Center features allow users to answer incoming customer calls with utmost efficiency Advanced Voice Mail Applications can be added to fit your business needs Mobility solutions available with integrated SoftIPT softphones, cordless and wireless telephones, gives you full telephone functionality outside the office Fully upgradeable, protecting your technology investment
	Strata CIX40 Brochure
	Advanced Applications Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include: Auto Attendant and Voice Mail Unified Messaging and Fax Integration Automated Speech Recognition (ASR) Text-to-Speech (TTS) Interactive Voice Response (IVR) Automatic Call Distribution (ACD) and ACD Reporting Call Manager unified communications Video Conferencing, file sharing, and collaboration solutions FeatureFlex™ features customization/adaptability tools Browser-based system administration
	Configuration Flexibility All Toshiba’s Strata CIX systems allow you to build the communication system your business needs now, and lets you expand as your needs grow. It is the most efficient, easy-to-use, and customizable telecommunication system available today.

ShoreTel Unified Communication Solutions (40 to 10000 stations)

Welcome to our ShoreTel VoIP PBX Customer Information Center please contact us if you have an additional questions

Solutions Overview

Unified Communication Switches

IP Phones

Contact Center Solutions

Conference Call Support

Call Director

Call Manager Overview

Information for Education institutions

Information for State, Local, and Federal Government

Cisco Unified Communications Express (40 to 240 stations)

Deploying data and voice capabilities in a single, integrated routing platform to increase productivity, decrease costs, and lower total cost of ownership.

Many organizations have successfully lowered their total cost of ownership and increased employee productivity by consolidating data networks and implementing networked applications. Today, business conditions are driving technology trends that extend “enterprise-like” functions to small and medium-sized offices with a continued emphasis on lowering costs, increasing return on investment, and boosting productivity. The widely deployed, proven portfolio of the Cisco® Call Manager Express provides data routing functions with features such as robust quality of service, network security, encryption, VPN, firewall, and intrusion detection to address the business needs of small and medium-sized offices. Cisco also has continued to introduce a wide range of network modules and interface cards that have enhanced the business value of the router. These services include content delivery, voice gateway, wireless LAN, and a variety of other capabilities.

UCME Overview

more on the Call Manager Express

Avaya IP Office (analog, T1, & SIP) (8 to 360 stations)

Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium-sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, stand-alone businesses, and networked branch and head offices. Built on Avaya's latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages sophisticated communications deliver to their operations.

VoIP Network Assessment and Performance Monitoring

	We offer a comprehensive array of one-time and continuous network monitoring services to ensure that LAN networks are adequate for a VoIP phone system solution. VoIP network assessment information VoIP network continuous performance monitoring service information VoIP network assessment sample report

Avaya Communication Manager S8x00 - (50 to 10000 stations)

Avaya Media Servers and Avaya Media Gateways work together with Avaya MultiVantage Software and Avaya IP Telephones to deliver the many advantages of IP telephony over your existing data network. Using a single network to handle both voice and data communication can save you time and money by simplifying network administration and eliminating the need to buy and maintain two separate networks. Sending voice calls over your data network can reduce public network long distance charges a particular advantage in international calling. In addition, because these hardware components adhere to widely accepted standards, they make it easier to deploy applications such as unified messaging and customer relationship management across a multi-vendor data network. Their compatibility with the most popular application program interfaces encourages third-party developers to create useful new applications.

Avaya Aura™ is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative and powerful capabilities. Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on. Avaya Aura enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased. Branch, Standard, and Enterprise Editions offer simple per user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy.

Sales Brochure Technical Brochure

Cisco UC500 Unified IP Communication (8 to 96 stations)

Deploying data and voice capabilities in a single, integrated routing platform to increase productivity, decrease costs, and lower total cost of ownership.

Many organizations have successfully lowered their total cost of ownership and increased employee productivity by consolidating data networks and implementing networked applications. Today, business conditions are driving technology trends that extend “enterprise-like” functions to small and medium-sized offices with a continued emphasis on lowering costs, increasing return on investment, and boosting productivity. The widely deployed, proven portfolio of the Cisco® UC500 provides data routing functions with features such as robust quality of service, network security, encryption, VPN, firewall, and intrusion detection to address the business needs of small and medium-sized offices. Cisco also has continued to introduce a wide range of network modules and interface cards that have enhanced the business value of the router. These services include content delivery, voice gateway, wireless LAN, and a variety of other capabilities.

UC500 Overview
UC500 Specifications
UC500 and Cbeyond SIP Trunking
UC500 and LEVEL(3) SIP Trunking
>> more information on the UC500

Cisco, ShoreTel, and Avaya/Nortel VoIP Phone Systems

and VoIP Solutions

Strata CIX1200 – System Overview

Powerful Strata CIX1200 IP Telephone System Features and Capabilities

Strata CIX100 – System Overview

Strata CIX100 IP Telephone System Features and Capabilities

Strata CIX40 – System Overview