Do you have a multi-site business with remote and/or small satellite operations?

We have the experience necessary to help you connect these sites to your headquarters location effectively at a minimum cost. Each of your remote sites can either work autonomously or each site can be networked into the home office, depending on your business requirements. We can provide VPN or dedicated network connectivity solutions to enable the optimum flow of business data between your sites. Additionally, we can provide expertise on providing the best architecture of onsite only, cloud only, or a hybrid solution that blends a mixture of cloud and onsite solutions. For instance, the ShoreTel Connect hybrid solution provides you the flexibility of deploying connect onsite and connect cloud unified communications at any of your sites on a unified platform that enables quick and easy site-to-site dialing and collaboration.

Premises Based

A solution where all of your locations have a physical system at each location connected by a WAN or VPN. Best used when there is high call volume at each location a requirement for providing 911 location.

Cloud Based

A solution that minimizes the capex expense and is the quickest to deploy. All of your phones register via your internet connect or a private circuit to your Cloud VoIP provider. This solution will be dependent on your connection to the internet so having a redundant internet connection at vital sites may be a requirement.

Hybrid

A combination of premises-based and cloud-based. This may be the most cost effective solution for your enterprise as it combines large locations that have large call volume with smaller locations that do not require premises-based equipment. If your organization has a requirement to connect all of the locations this may be the solution for you. Large restaurant chains, drug stores, and law offices that have a requirement for connectivity back to the headquarters location my find that a hybrid solution is the most efficient.

Site-to-Site Connectivity

Any remote or multi-location enterprise is going to need Ethernet, MPLS, or a cloud SD-WAN to stay connected.

Office 365

Office 365 enables your staff to work on business desktop applications from anywhere as long as they have a connection to the internet.

An effective onsite and VPN configuration will also allow your staff the ability to access necessary information on a reliable basis.

The details are of paramount importance with regard to configuration VPN solutions that also secure your network.

Business Technology We Configure, Implement and Maintain

  • Contact Center (email and chat)
  • Customer Relationship Management (CRM)
  • Customer Service
  • Desktop Computers
  • Infrastructure (cabling and fiber optic)
  • Internet
  • IVR
  • Mobile Devices
  • Smart Devices
  • Smartphones
  • Speech to Text
  • Virtualization
  • Voicemail
  • Wireless and Wired Networks

Solutions We Provide

  • Collaboration
  • Customer Service
  • Mobile Office
  • Unified Communications

Results We Regularly See

  • Better Integration with Office Technology
  • Happier Employees
  • Improved Customer Service
  • Increased Sales
  • Lower Operating Costs
  • More Effective Use of Technology
  • Reduced Frustration
  • Reduced Paperwork
  • Reduced Sales Cycle

High Country has been helping businesses like yours become more productive for over thirty years. We can engage in the entire business operations technology package, and we are happy to work with any existing relationships or contracts you currently have. We are a complete solutions provider. Contact High Country to learn more about how we can provide complete solution for your remote operatons.