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So here are a few features you should expect in a new phone system for your enterprise in 2017. We will proceed from the necessities to some nice to haves.

Internet Browser based administration. If your phone vendor indicates that your new phone system requires management software to be on a PC in order to maintain the system then it means you are looking at a digital phone system and not a modern day VoIP system and you may need to look a different system.

SUNNYVALE, Calif., Aug. 31, 2016 /PRNewswire/ --ShoreTel® (SHOR), the leading provider of brilliantly simple unified communications (UC) solutions and phone systems, announced today that TMC, a global, integrated media company, has awarded ShoreTel Connect™ a 2016 Communications Solution Product of the Year award.

Avaya Reimagines the Possibilities of Communications with Zang

09 Mar 2016

Zang delivers the first all-in-one cloud communication and applications-as-a-service platform that lets anyone build custom, communications-enabled apps

March 9, 2016— Avaya today unveiled Zang,™ an innovative cloud communications platform and communication applications- as- a-service that revolutionizes the way businesses can use communications to connect with their customers and employees.

So here are a few features you should expect in a new phone system for your enterprise in 2016.   I will proceed from the necessities to some nice to haves.

  1. Internet Browser based administration.   If your phone vendor indicates that your new phone system requires management software to be on a PC in order to maintain the system then it  means you are looking at a digital phone system and not a modern day VoIP system and you may need to look a different system.
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