Monday, 17 December 2018 16:53
When it comes to determining what provider offers the right unified communications technology for your business, there are a lot of factors to consider. Some of the leading providers are hard to distinguish when you are looking at benefits to your company and business model. As the industry grows and providers are acquired by one another and leaders change and diversify, it becomes even more challenging for business leaders to feel confident in their decision to opt for one provider over another. In order to alleviate some of those difficulties, today, we are going to talk about the relationship between…
Monday, 22 October 2018 09:57
It is not uncommon for consumers to get confused when trying to navigate the chaos of the unified communications industry. With many major technology evolutions, corporate buyouts, and other industry shifts occurring in the last few decades, keeping up with the technology is practically a full time job in and of itself. A common question we get from our business clients who operate on Avaya unified communication technology is what is the difference between Avaya Red and Avaya Blue? There’s even Avaya Purple thrown into the mix to make things even more complicated. No need to fret, though! We can…
Tuesday, 04 September 2018 11:48
If you are in an administrative role in any company, you’ve likely become familiar with various unified communications platforms and the benefits they offer to the efficiency of your business operations. When it comes to communications systems, all providers are not created equal. We’ve spent nearly twenty years as an Avaya unified communications manager, so we’ve become intimately familiar the nuances that make this the ideal platform for small and mid-sized businesses. Here’s everything you need to know about Avaya unified communications options.
Friday, 18 May 2018 14:58
Messaging has become increasingly popular in the digital age and as the technology evolves, SMS has become a staple in business communication. Avaya Messaging has moved to the cloud to expand the SMS capabilities for corporate clients of all sizes.
Monday, 16 April 2018 12:03
Avaya Holdings Co. recently introduced an omnichannel evaluation software to measure customer satisfaction. The Happiness Index on Blockchain collects and analyzes vast amounts of data to evaluate customer behavior and improve consumer-brand interactions.
Tuesday, 19 April 2016 14:36
Avaya Reimagines the Possibilities of Communications with Zang 09 Mar 2016 Zang delivers the first all-in-one cloud communication and applications-as-a-service platform that lets anyone build custom, communications-enabled apps March 9, 2016— Avaya today unveiled Zang,™ an innovative cloud communications platform and communication applications- as- a-service that revolutionizes the way businesses can use communications to connect with their customers and employees.