Avaya Holdings Co. recently introduced an omnichannel evaluation software to measure customer satisfaction. The Happiness Index on Blockchain collects and analyzes vast amounts of data to evaluate customer behavior and improve consumer-brand interactions.

Avaya Reimagines the Possibilities of Communications with Zang 09 Mar 2016 Zang delivers the first all-in-one cloud communication and applications-as-a-service platform that lets anyone build custom, communications-enabled apps March 9, 2016— Avaya today unveiled Zang,™ an innovative cloud communications platform and communication applications- as- a-service that revolutionizes the way businesses can use communications to connect with their customers and employees.

ARVADA, CO - High Country Workplace Technologies (HCWT) has completed Avaya IP Office phone system installations at the The Peaks and Mountain Lodge resorts in Telluride Colorado and also for the Stanley Hotel in Estes Park Colorado. The DuVoice Hospitality system was used in conjunction with the Avaya IP Office to complete the service delivery requirement for each of the resorts. The new IP Office system for the Stanley Hotel system replaced their existing Avaya Definity system. The Avaya IP Office is a more affordable and requires less maintenance than the older Avaya PBX systems.

Avaya IP Office release 9.0 Avaya released Avaya IP Office 9.0, a small to mid-sized business collaboration tool that delivers collaboration features across voice, video and mobility. The Avaya IP Office 9.0 software can now scale to 2,000 users (up from 1,000 users with the previous model) at up to 32 locations. Users also have the option of deploying Avaya IP Office 9.0 in a virtualized software environment to enable deployment in a customer-supplied data center running VMware VSphere 4.x of 5.x software.

Avaya Scopia Avaya IP Office is a telephony solution for the SMB organizations (up to 1000 users), providing easy communication for users inside the organization's private network. If your organization has between 250 and 1000 employees, we recommend integrating with the Centralized Videoconferencing Solution (Solution 2: Complete Centralized Videoconferencing). The benefits of integrating IP Office with the Centralized Videoconferencing Solution are:

Avaya Phone System Upgrade Promotion Attention Avaya legacy phone system users ! There is a tremendous Avaya phone system upgrade promotion for any legacy Avaya Legend, Magix, Definity, IP Office 400, Nortel BCM, Nortel Norstar, Nortel CS1000, and Nortel Meridian PBX owners to replace your outdated, discontinued, and Avaya unsupported phone systems. This promotion is targeted for users of 30 phones or greater and provides the opportunity to update your system to take advantage of the Avaya IP Office 500 unified communications capabilities and Avaya technical support plans. Agents are available at 1.800.845.6780 or This email address is being protected from spambots. You need JavaScript enabled to view it. to see how this promotion…