Avaya is one of the world’s largest providers of VoIP phones, specializing in providing phone systems for Fortune 100 companies. With deskphone systems that can accommodate small, mid-sized, and even large corporations, Avaya is constantly bringing technological evolutions to the market. However, as technology changes, certain vulnerabilities can come to life and the providers have to respond accordingly to ensure users are protected. In 2009, Avaya had to do exactly that. The Avaya 9600 series IP Deskphone presented with a Remote Code Execution (RCE) vulnerability. We know what you’re thinking - what does a vulnerability that was identified in 2009…

Avaya has been a leading provider of communications technology for many years. Their product lines focus one providing one key element to all users: simplicity. Avaya IP Office is no different. Let’s talk about what Avaya IP Office offers to business owners and who can benefit from this technology.

When it comes to determining what provider offers the right unified communications technology for your business, there are a lot of factors to consider. Some of the leading providers are hard to distinguish when you are looking at benefits to your company and business model. As the industry grows and providers are acquired by one another and leaders change and diversify, it becomes even more challenging for business leaders to feel confident in their decision to opt for one provider over another. In order to alleviate some of those difficulties, today, we are going to talk about the relationship between…

It is not uncommon for consumers to get confused when trying to navigate the chaos of the unified communications industry. With many major technology evolutions, corporate buyouts, and other industry shifts occurring in the last few decades, keeping up with the technology is practically a full time job in and of itself. A common question we get from our business clients who operate on Avaya unified communication technology is what is the difference between Avaya Red and Avaya Blue? There’s even Avaya Purple thrown into the mix to make things even more complicated. No need to fret, though! We can…

If you are in an administrative role in any company, you’ve likely become familiar with various unified communications platforms and the benefits they offer to the efficiency of your business operations. When it comes to communications systems, all providers are not created equal. We’ve spent nearly twenty years as an Avaya unified communications manager, so we’ve become intimately familiar the nuances that make this the ideal platform for small and mid-sized businesses. Here’s everything you need to know about Avaya unified communications options.

Messaging has become increasingly popular in the digital age and as the technology evolves, SMS has become a staple in business communication. Avaya Messaging has moved to the cloud to expand the SMS capabilities for corporate clients of all sizes.