News

AVST

AVST is a leading software company that has been making big moves in the industry, especially in the last few years. Celebrating their 35th anniversary this time last year, AVST has not only applied to be a publicly traded company in Europe, but also received Outperform and Buy ratings from various analysts, indicating solid positioning for the company overall. If you are a business owner who has or is looking for unified communications technology, AVST is the provider you want to work with. In addition to finding the right communications solutions for your business, you also want to find a reliable company to provide ongoing AVST support with an expertise in the industry. Here’s what you want to look for when seeking AVST support.

AVST Atom

Atom is a fresh take on the personal assistant for the Enterprise. AVST is using Atom to not only empower the primary user but in some cases also the caller. It is effectively acting like a 24/7 office manager that understands the context of a given situation.

AVST CallXpress Support - CX-E Technical Support

With nearly half a dozen CX-E certified technicians and 24x7 on call support HCWT is ready to provide you the AVST CallXpress helpdesk support that you need.  We have been providing AVST CallXpress support to customers nationwide since 1984 and are we staffed and ready to solve your problem.  We support dual integration, neverfail, callxpress mobile, and full unified messaging sites.   We can provide support and upgrade sites remotely in most cases.

Please contact us today at 1-800-845-6780 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. if we can be of help.

Friday, 16 November 2012 12:43

Cheyenne Phone System Repair and Service

Cheyenne Phone System Repair and Service

As an full service communications provider (cabling, phone systems, network services) we are your #1 source for Cheyenne Phone system repair and service. We are authorized Toshiba, AVST, Cisco, ShoreTel, Avaya, and NEC Dealers. We are your Partner of choice and we offer a comprehensive array of telecommunications products and maintenance services at very competitive prices. We have the team to help you with Cheyenne Phone System Repair and Service.

Wednesday, 07 November 2012 10:25

AVST XpressCare voicemail maintenance program

AVST XpressCare for CX-E (CallXpress)

AVST XpressCare is a program that provides full software maintenance for your AVST CallXpress systems in one easy-to-buy plan. Call us at 1.800.845.6780 or send us an email (This email address is being protected from spambots. You need JavaScript enabled to view it.) to see how we are your #1 source for an AVST XpressCare maintenance contract.

AVST XpressCare provides you access to AVST technical support resources and software releases at no extra cost to AVST. This ensures optimal software performance, continued stability, and on-going compatibility, which equates to increased customer satisfaction and smooth operations.

CX-E XpressCare Policy Updates Effective January 1, 2013, AVST is implementing a streamlined XpressCare® policy which enables your customers the flexibility to upgrade at their own pace and removes the requirement to purchase multiple years of XpressCare to get back onto a plan. AVST is also eliminating the 30 day grace period for customers with an expired XpressCare contract. XpressCare contracts are required to be renewed on, or before, the XpressCare expiration date in order to avoid the XpressCare Reinstatement fee.

AVST CallXpress Voice Mail

AVST CallXpress Voice Mail

Just when everyone is gearing up for the weekend is when Hi Country can be at its best for its customers.   This last weekend the AVST CallXpress Voice Mail system that does all of the voice processing for Seton Hall University had serious issues.  The PC Server disk drives and backplane crashed and had to be replaced on an emergency basis.   VoIP engineer Steve Whitfield worked remotely via Webex with Seton Hall's Information Technology staff throughout the day last Friday and into the evening to help Seton Hall University restore their AVST CallXpress voice mail service.

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