News

Customers

Wednesday, 24 October 2012 10:24

ShoreTel Contact Center

ShoreTel Contact Center (ECC) ShoreTel Contact center solutions that simplify your customer communications. Hi Country Wire and Telephone is a fully certified ShoreTel Contact Center (ECC) partner. Customers expect higher levels of service than ever, and multisite contact centers are now the norm. Built on the highly reliable voice capabilities of our on-premise unified communications system, the ShoreTel Contact Center solution easily connects internal and external customers to the right agent at the right time. The result? Lowered costs and an improved customer experience that help to transform your contact center into a revenue center.
AVST CallXpress Voice Mail AVST CallXpress Voice Mail Just when everyone is gearing up for the weekend is when Hi Country can be at its best for its customers. This last weekend the AVST CallXpress Voice Mail system that does all of the voice processing for Seton Hall University had serious issues. The PC Server disk drives and backplane crashed and had to be replaced on an emergency basis. VoIP engineer Steve Whitfield worked remotely via Webex with Seton Hall's Information Technology staff throughout the day last Friday and into the evening to help Seton Hall University restore their AVST…
Level3 Communications Products & Services As an authorized Level3 Communications Business Partner and 2006 AGENT of the YEAR we offer a wide array of telecommunications products and maintenance services at very competitive prices. Please contact us today at 1-800-845-6780 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. if we can earn your business. Level3 Communications focus is on their customers and on how they can use their experience to serve them. They serve corporations, enterprises, ISPs and carriers with a quality nationwide network platform that provides reliability and custom communications solutions. Their focus allows for them to provide reliable products, responsive service and…
Hi Country Wire and Teleohone was selected by Cougar Canyon Resort to install a hotel phone and data solution.
Hi Country VoIP Enables the Avaya Definity phone systems for Aims Community College ARVADA – Hi Country Wire and Telephone has completed a project to VoIP (voice over internet protocol) enable the Avaya Definity PBX for Aims Community College in Greeley, CO.
HCWT and LEVEL(3) implement high speed ethernet networks for Centura.
Page 2 of 4