Phone & Internet

Tuesday, 18 December 2012 09:26

Call Recording, Recording Incoming Phone Calls

Call Recording Solutions by HCWT

Call Recording of incoming and outgoing phone calls is almost a must these days to maintain a high level of customer service and defray mounting legal expenses.   We see that most all contact centers are utilizing call monitoring and call recording as a means to maximize staff efficiency and customer satisfaction.   Hi Country has been providing call recording solutions for over 10+ years and they have a solution for you.   We are the team of "Yes" and we should be able to help you with a line side or station side call recording solution.

Denver Phone System Relocation Services - Colorado Springs & Fort Collins

Are you moving your office inside or to the Denver Metro, Colorado Springs, or Fort Collins area ?  We are your #1 source to move and relocate your system.  We can also coordinate the move of your carrier services and high speed internet or provide you new options.  And we can do the voice and data cabling at your new site.   Isn't that great !!   Give us a call at 1.800.845.6780 or send and email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Denver Phone System Moving Checklist
Saturday, 29 October 2011 10:24

Hurricane Sandy phone system preparation

Hurricane Sandy phone system preparation

Hurricane Sandy phone system preparation - before or as the storm hits

In preparation for the arrival here are some things you can do to minimize the disruption to your enterprise or organization.

1) Hurricane Sandy phone system - Change your automated attendant to make sure your customer's know you are in an emergency weather alert mode of operation

2) Hurricane Sandy phone system - Have your carrier re-direct calls to your main number to another site or cell phone

3) Hurricane Sandy phone system - Make sure your phone system and has proper battery backup and surge protection

4) Hurricane Sandy phone system - Power down your systems if you are taking power spikes, surges, or intermittant outages.

Daylight Savings change - update phone system time

Don't forget to update the time on your phone system this weekend.  We fall back one hour.   If your phone system won't automatically change and you need help please don't hesitate to call team Hi Country at 1.800.845.6780 or send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it..   We can help you get your phone system time updated.   Here is a link to phone system time changes in the future.

www.timeanddate.com

Voice and Data cabling

Hi Country Wire & Telephone is a comprehensive and environmentally responsible cabling company.

We are competent in fabricating, designing, and building computer, and voice and data cabling. We have completed many vertical and horizontal cabling systems, with Cat 3, Cat 5E, Cat 6, or Fiber Optic (Multi or Single Modes). Whether it’s for a single site or connecting several buildings, Hi Country has the experience in providing untouchable quality voice and data cabling solutions. From cabling entire campuses to repairing the single broken data outlet, Hi Country Wire and Telephone with the prominent quality products like PANDUIT, NetKey, General Cable, and ComCables can keep your computers and phones connected. We offer a comprehensive array of voice and data cabling products. Please contact us at 1-800-845-6780 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. if we can be of help to your firm.

Tuesday, 16 October 2012 09:48

Windstream internet and phone services

Windstream internet and phone

Windstream internet and phone: providing the cornerstones of Network Technology Solutions

Security. Efficiency. Performance. Cost-effectiveness. Windstream understands the cornerstones on which any enterprise can build solid operations. Whether dealing with security issues or local needs, we offer proven technology solutions for government and public sector entities, allowing you to deliver even better products to the communities you serve.

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