Phone & Internet
Call Recording Solutions by HCWTCall Recording of incoming and outgoing phone calls is almost a must these days to maintain a high level of customer service and defray mounting legal expenses. We see that most all contact centers are utilizing call monitoring and call recording as a means to maximize staff efficiency and customer satisfaction. Hi Country has been providing call recording solutions for over 10+ years and they have a solution for you. We are the team of "Yes" and we should be able to help you with a line side or station side call recording solution.
Hurricane Sandy phone system preparation
Hurricane Sandy phone system preparation - before or as the storm hits
In preparation for the arrival here are some things you can do to minimize the disruption to your enterprise or organization.
1) Hurricane Sandy phone system - Change your automated attendant to make sure your customer's know you are in an emergency weather alert mode of operation
2) Hurricane Sandy phone system - Have your carrier re-direct calls to your main number to another site or cell phone
3) Hurricane Sandy phone system - Make sure your phone system and has proper battery backup and surge protection
4) Hurricane Sandy phone system - Power down your systems if you are taking power spikes, surges, or intermittant outages.
Daylight Savings change - update phone system time
Voice and Data cabling
Hi Country Wire & Telephone is a comprehensive and environmentally responsible cabling company.
Windstream internet and phone
Windstream internet and phone: providing the cornerstones of Network Technology Solutions
Security. Efficiency. Performance. Cost-effectiveness. Windstream understands the cornerstones on which any enterprise can build solid operations. Whether dealing with security issues or local needs, we offer proven technology solutions for government and public sector entities, allowing you to deliver even better products to the communities you serve.