Monday, 22 October 2012 10:24

Hi Country gets Seton Hall University's AVST CallXpress voice mail back online

AVST CallXpress Voice Mail

AVST CallXpress Voice Mail

Just when everyone is gearing up for the weekend is when Hi Country can be at its best for its customers.   This last weekend the AVST CallXpress Voice Mail system that does all of the voice processing for Seton Hall University had serious issues.  The PC Server disk drives and backplane crashed and had to be replaced on an emergency basis.   VoIP engineer Steve Whitfield worked remotely via Webex with Seton Hall's Information Technology staff throughout the day last Friday and into the evening to help Seton Hall University restore their AVST CallXpress voice mail service.

AVST CallXpress Voice Mail

This is just one example of how Hi Country serves its customers 24x7.  Since Seton Hall University is a Hi Country AVST CallXpress voice mail XpressCare customer Steve Whitfield was able to work with Seton Hall staff to ensure their new server would run on the latest release of AVST CallXpress voice mail software (CallXpress 8.2).   This new release contains the AVST CallXpress voice mail mobility smart phone application that enables staff and students to see calls, messages, and notifications.

The Seton Hall AVST CallXpress system operates in conjunction with the University's NEC and Cisco PBX systems.    The system connects to the two PBX systems via VoIP integration.  Hi Country worked with Seton Hall to setup their current AVST CallXpress Voice Mail configuration.

Let Hi Country be your #1 source for the AVST CallXpress voice mail solution for your university or enterprise.   Hi Country can be reached by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or 1.800.845.6780.   More about Seton Hall University can be found at www.shu.edu.