Thursday, 30 April 2020 14:52

Office Phone Systems in Denver: Top 6 Things to Consider

Your office phone system is arguably one of the most important parts of your business. Sure, email is a popular way to communicate in the workplace. But when it comes to doing business, nothing will replace the benefits of a good, old-fashioned phone call. Talking on the phone is more secure, more personal, and allows for more in-depth conversations. When choosing an office phone system in Denver, here's what you need to consider.

1. Office phone systems are not one-size-fits-all

There are a ton of options when it comes to office phone systems. And choosing the right one takes careful consideration. What works well for another organization could fall flat at your office. Do your research and decide which type of phone system is the right fit for your business needs.

2. Traditional landline, virtual, or VoIP phone systems

Traditional landline phones use copper wiring and are usually supported by a local phone service provider. Though they’re a reliable solution, many businesses are moving away from landlines, so it’s likely they could become obsolete in the coming years.

Virtual phone systems connect a main business phone number to a mobile or home phone for remote workers. These can be a great option for small teams who work from home. Still, virtual phone systems don’t offer the same features as a full-fledged office phone system.

VoIP phone systems, on the other hand, use an internet connection. They’re significantly more affordable than landline systems and much easier to set up. And they boast a long list of sophisticated features, including solutions for remote workers.

If VoIP sounds like the best solution for your business, you’ll need to decide how you want it hosted. It's best to find a provider that offers both cloud and premise-based phone systems. That way, you can work with an expert to determine which hosting solution is a better fit for your office.

3. Mitel Connect call forwarding

Mitel Connect's call forwarding helps employees stay connected when they’re away from the office.

You can forward calls to another phone number, such as a cell or home phone. It's easy to set up and will send calls to voicemail if you're unavailable.

What better way to help employees stay available even when they're on the go?

4. Technical support for your office phone system

If your phones go down, you're in trouble. Do you feel confident in your troubleshooting abilities? Or do you prefer to work with a provider who offers technical support?

From time to time, all phone systems will require maintenance. Finding a provider that can serve as the IT department to keep the system running can be a big part of its success.

5. Finding a phone that works with your internet service provider

Your office phone will likely need to work with your internet service provider. We recommend finding a phone system provider that partners with companies like Comcast, Centurylink, and other Denver-area providers.

6. Office phone system set up solutions

Office phone set up isn't as intuitive as it might sound. Find a provider who can design customized solutions to fit your existing infrastructure. A phone system that works the way it should is worth every penny.