Over the last nine months, Avaya has been making waves in the news with rumors swirling about. After exiting bankruptcy protection in 2017 and becoming a publicly traded company, Avaya reported nearly three-quarters of a billion dollars in revenue in Q1 of last year. People started to wonder, “What is Avaya?” Avaya is a multinational tech company that specializes in unified communications. Specializing even further, Avaya is one of the only UCaaS companies targeting government operations, which has a high barrier to entry for a number of reasons. As a leading provider of Avaya solutions, High Country has been watching the evolution of the company and the associated rumors carefully. Let’s review the recent timeline of this UCaaS leader and see where it might be headed next.
Avaya is one of the world’s largest providers of VoIP phones, specializing in providing phone systems for Fortune 100 companies. With deskphone systems that can accommodate small, mid-sized, and even large corporations, Avaya is constantly bringing technological evolutions to the market. However, as technology changes, certain vulnerabilities can come to life and the providers have to respond accordingly to ensure users are protected. In 2009, Avaya had to do exactly that. The Avaya 9600 series IP Deskphone presented with a Remote Code Execution (RCE) vulnerability. We know what you’re thinking - what does a vulnerability that was identified in 2009 mean to today’s Avaya’s phone system users? A lot.