Over the last nine months, Avaya has been making waves in the news with rumors swirling about. After exiting bankruptcy protection in 2017 and becoming a publicly traded company, Avaya reported nearly three-quarters of a billion dollars in revenue in Q1 of last year. People started to wonder, “What is Avaya?” Avaya is a multinational tech company that specializes in unified communications. Specializing even further, Avaya is one of the only UCaaS companies targeting government operations, which has a high barrier to entry for a number of reasons. As a leading provider of Avaya solutions, High Country has been watching the evolution of the company and the associated rumors carefully. Let’s review the recent timeline of this UCaaS leader and see where it might be headed next.
The telecommunications landscape is constantly changing. As a few mega-players continue to buy up the smaller institutions in the market, identifying the right provider for your business can be a challenge. You don’t want to double down on a unified communications provider that is going to be gone within a year. That being said, you also don’t want to go all in on a mega-player, thinking it’s the safe decision, without doing your research. Avaya has long-since been a giant in the UC space. While there has been some buzz about a potential buyout, the company has pushed off the rumors and is still going strong, even being named a Leader in Aragon Research Globe for Unified Communications this year. Let’s talk about what makes an ideal provider and determine if Avaya makes sense for your Denver office.