News

As a small business owner, one of your primary goals will always be to boost your bottom line. But between all the day-to-day tasks on your plate, it can be tough to focus on your big picture operational goals. And if things get too crazy or chaotic, things can start falling through the cracks, and customer service can suffer. When this happens, your reputation becomes damaged and you can lose customers, thus cutting into your profitability. One way to regain control of your business and boost your bottom line is with auto attendants for small businesses.

Published in Business Operations
Friday, 13 November 2020 11:27

Mitel vs ShoreTel: What You Need to Know

With what feels like a never-ending list of options to choose from, we know how difficult it can be to pick a business VoIP provider. Mitel and ShoreTel are two of the biggest leaders in the VoIP industry, so we’re continuing our comparison series to help you make the right choice for your company. Today we’ll be discussing everything you need to know about the debate between Mitel vs ShoreTel.

Published in VoIP

On average, companies replace their desktop computers every five years. Mobile phones are replaced even more frequently, especially when companies allow employees to use their own smartphones. However, most organizations cling to their commercial phone systems for ten, or even twenty years. To put that timeframe into perspective, the first iPhone was introduced roughly thirteen years ago. Why is it that businesses don’t upgrade or entirely replace their phone systems as frequently as other technologies? The reason is often that business leaders underestimate the importance and value of a strong phone system.

Published in Business Phones

Small businesses are the backbone of America. And believe it or not, 97.6% of all businesses in Colorado are small businesses according to the Colorado SBDC. In order for those small businesses to succeed and survive COVID-19 and the resulting economic impacts, it’s increasingly important to have a flexible and scalable phone system. If you’re interested in the capabilities of hosted VoIP in Denver, here are six reasons to consider making the switch to this phone system.

Published in Business Phones

COVID-19 and the resulting shift to working from home have forever impacted the modern workplace. Companies that once thought remote work wasn’t possible are now discovering it actually is—and that it’s far more affordable than working in the office. While some companies have extended work-from-home policies through mid-2021, others have gone so far as to become permanently remote. No matter what, remote work is on the rise. And to ensure your business succeeds throughout this transition, you need a top-of-the-line remote office phone system.

Published in Remote Operations
Tuesday, 08 September 2020 17:49

5 Benefits of Cloud Business Phone Systems

Believe it or not, nearly 75% of businesses across the globe use some type of cloud-based system. And by 2021, cloud services will be a 158.8 billion dollar industry—and it’s no wonder why. Cloud business phone systems offer benefits for businesses of all sizes, from small start-ups to global tech giants. With today’s fast-paced business environment, a strong communication system is more important than ever before.

Published in Phone & Internet

Your phone system plays an incredibly important part in your company’s ability to succeed. And with remote work at an all-time high, your current workforce needs solutions that offer more than the traditional phone systems of the past. If you’re considering a Mitel phone system, we’re here to help you learn more about Newsweek’s best business tool of 2019: Mitel MiCloud Connect.

Published in Business Operations

Keeping track of email threads, messages, conference calls, voicemails, and documents can be difficult. Between all the different software services, it can be a constant struggle to follow all of your communication threads. If collaboration feels overly complex at your Denver company, a ShoreTel phone system can help.

Published in ShoreTel

These days, it can seem like our mobile phones are practically an extension of our hand. Most professionals are never without their smartphones because that is how we do business, communicate with our friends and family, do our shopping, keep our schedules, and manage our everyday tasks and responsibilities. When your mobile phone stops working the way it’s supposed to, you know right where to go - your carrier’s nearest location. But, are you as confident about where you need to go when you need business phone system repair in Denver? Most business professionals may have some lingering doubts, especially if their original business phone provider is among the less reliable sort. You’re in luck, though. At High Country, we work with all types of business phone systems for ongoing maintenance, repairs, and upgrades. From legacy to industry-leading technology, we know what to look for when problems arise and how to resolve them and we want to share that expertise with you.

Published in Business Phones
Tuesday, 08 January 2019 14:25

The Exclusive Phone System Buyer’s Guide

If you are in the market for a new business phone system, the research process can be extensive, not to mention confusing. Every provider offers unique benefits, but it is difficult to determine which benefits will be an asset to your business. Let’s talk through what you need to know, what to look for, and how to navigate the market with our exclusive phone system buyer’s guide.

Published in Business Operations
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