Displaying items by tag: call routing

Wednesday, 06 June 2018 10:27

Everything You Need To Know About IVR Solutions

Chances are, you have probably encountered a number of IVR solutions as a consumer. The all-too-familiar recording that directs you to “Press 1 for Services” is what is referred to as Interactive Voice Response. This additional service that can be added to nearly any phone system helps your consumers reach their ideal target in an easier, more efficient way.

Published in IVR & Voicemail