News

In the hospitality industry, effective employee and guest communication are necessary to succeed. And you know as well as anyone that you’ll use your hospitality phone system for more than just wake-up calls, reservations, and customer service. Your phone system needs to help increase productivity and boost your bottom line.

To do that, you need a VoIP hotel phone system. Here’s why.

Published in Phone & Internet
Tuesday, 04 December 2018 12:05

What To Look For In Hospitality Phone Systems

When you are in the market for hospitality phone systems, you are certainly doing your research. As a leading technology provider for various industries, including hospitality, HCWT has put together a comprehensive guide to hotel phone systems. We’ll walk you through everything you need to know about the different types of phone systems available and how to make the best decision for your business needs.

Published in Phone & Internet

The idea of making a significant investment in a hotel phone system when everyone seems to be landline-averse can seem troublesome. Many hospitality and guest services oriented industry leaders find themselves facing this exact dilemma, wondering if the benefit truly outweighs the cost. Take it from the pros – it does. One particular provider has perfected a hospitality oriented communications system that gives you the most bang for your buck. The Mitel hotel phone system is the leading guest services communications solution and we've got the exclusive guide to it.

Published in ShoreTel

These days everyone is running around with a highly-connected mobile device at their finger tips. This ability to communicate so easily has hospitality industry leaders around the world considering eliminating their current hotel phone systems. While the revenue on landline telephones has seen a marked decrease as the need for dollar-per-minute long-distance calls dwindle, an effective hotel phone system still plays a vital role in the overall guest experience.

Published in Business Operations