Whether you’re running a Fortune 500 corporation or a start-up tech company, certain fundamentals of your operation remain the same. You have to have the right employees representing your company, you need protocols guiding the daily operations to align with your long-term goals, and you need the right technology in place. Unfortunately, for many business owners, these key elements of a business are often looked at as just another expense, instead of an investment in a valuable asset. This mindset can prevent you from achieving the goals you have for your organization. While we can’t offer much insight on hiring or operations strategy, we can share our business technology expertise and help you determine if your dated PBX phone system is holding you back.
Most technology you find in a business setting is going to be a long-term investment. When it comes to your phones, computers, and other regularly used technology, you want a solution that will last and keep up with the ever-changing tech landscape. PBX phone systems, while they are a more traditional model, are one of these solutions that have withstood the test of time when you have the right people managing your phones. One key element that many business owners don’t consider when investing in technology is the need for ongoing maintenance. We forget that our phones and computers are much like our cars and require a little TLC here and there. Let’s talk about the benefits of long-term PBX maintenance contracts and how to ensure your contract is in your best interest as a business owner, as well as your options for one-off PBX maintenance.