Late last year, Avaya and RingCentral forged a strategic partnership which made RingCentral the exclusive provider of Unified Communications as a Service (UCaaS) solutions for Avaya. With RingCentral contributing $500 million - a $125 million preferred equity investment and a $375 million advance for future payments and certain licensing rights, the dynamic duo moved forward with a comprehensive plan to deliver value through advanced technology solutions.
Over the last nine months, Avaya has been making waves in the news with rumors swirling about. After exiting bankruptcy protection in 2017 and becoming a publicly traded company, Avaya reported nearly three-quarters of a billion dollars in revenue in Q1 of last year. People started to wonder, “What is Avaya?” Avaya is a multinational tech company that specializes in unified communications. Specializing even further, Avaya is one of the only UCaaS companies targeting government operations, which has a high barrier to entry for a number of reasons. As a leading provider of Avaya solutions, High Country has been watching the evolution of the company and the associated rumors carefully. Let’s review the recent timeline of this UCaaS leader and see where it might be headed next.