Monday, 25 January 2021 13:06

Your Guide to VoIP Phone Systems Maintenance in Denver

If your phone system stops working, it can cause serious disruptions to your daily business operations. Customers can’t reach you, your team can’t make internal or external calls, and workplace productivity inevitably suffers. If your phone system goes down, you’ll want to get it back up and running as soon as possible. Here’s everything you need to know about VoIP phone systems maintenance in Denver.

Find a local maintenance service provider

When something goes wrong, you might feel inclined to call your VoIP provider. However, most nation-wide companies only have 1-800 numbers or auto attendants that make it difficult to talk to an actual person about the problems you’re experiencing. That can become frustrating fast.

We recommend working with someone local, who is easier to reach. Here at High Country Workplace Technologies, we are family-owned and operated and make customer service a top priority.

If your phone system went down, just give us a call at 303-467-5500 and we’ll start troubleshooting your problem in no time at all.

Work with a company that partners with multiple VoIP providers

Working with a local company is great, unless they don’t partner with your VoIP provider. As you conduct your search for local companies, be sure to check their provider list. Here at High Country, we have decades of experience working alongside many manufacturers and providers including:

  • Airespring
  • Avaya
  • Centurylink
  • Comcast
  • Cisco
  • Datto
  • Integra
  • Konftel
  • Mitel
  • nexVortex
  • Nortel, NEC, & Toshiba
  • OpenText + XMedius (AVST)
  • RingCentral
  • Shoretel (Legacy)
  • Windstream
  • XO

And if your current provider isn’t working for you, we’re also happy to help set up an entirely new phone system for your business! No matter your needs, we’ll work with you to create a customized solution that’s going to best meet your communication needs.

With every client, we take the time to understand the unique needs of your business and are happy to take on as much (or as little) of any given workplace technology project.

Always opt for a company with 24/7 support

Some maintenance support services only operate within normal 9-5 business hours. But that isn’t always ideal if you need to be available to customers outside of those hours. For that reason, we recommend seeking a maintenance company that offers 24/7 support so you can have peace of mind knowing that help is always available when you need it.

Don’t underestimate the importance of experience

Technology can be tricky. Troubleshooting a VoIP phone system isn’t as simple as it is on your iPhone. Business phone systems are much more complex. As you conduct your search for VoIP phone systems maintenance in Denver, be sure to take experience into consideration.

Here at High Country, we’ve been in the business for more than 20 years and have seen just about everything—from simple fixes to complicated projects.

Learn more about VoIP phone systems maintenance in Denver

If your phone system is down, don’t delay! Get help today and reach out to us at High Country Workplace Technologies for VoIP phone systems maintenance in Denver.