For many businesses, Nortel phone systems have been a reliable and trusted technology for years. However, with the company's bankruptcy in 2009, Nortel phone customers have been left with limited options for ongoing support and maintenance. Moreover, Nortel systems are increasingly becoming obsolete, making it essential for businesses to migrate to something new.
Selecting a technology provider can be a daunting task, particularly if you're not familiar with the industry or the products and services on offer. However, choosing the right provider is crucial for the success of your business, as the technology you use can have a significant impact on your operations and your bottom line.
Artificial intelligence (AI) is revolutionizing the way businesses interact with their customers, and one area where this is particularly evident is in the customer phone experience. By using AI-powered technologies such as chatbots and voice assistants, businesses can provide a more personalized and efficient phone experience that is tailored to the needs of each individual customer.
Avaya, a global leader in business communications solutions, recently announced a restructuring plan aimed at streamlining the company's operations and improving profitability. The plan, which includes a series of cost-cutting measures and organizational changes, is designed to position Avaya for long-term success in a rapidly changing market.