ARVADA – Hi Country Wire and Telephone announced today that it has completed a Nortel VoIP solution for American Furniture Warehouse’s customer service department.

The solution is saving American Furniture Warehouse hundred’s of dollars on its monthly long distance customer service toll calls and local Qwest T1 service by routing customer service calls over the American Furniture Warehouse wide area network.

After doing some introductory service for McCaddon in the mid-1990’s, as their new phone vendor Hi Country installed a new Nortel Norstar Modular Integrated Communications System (MICS) for McCaddon in 1997 along with Qwest Centrex 21 services.