News

Avaya Holdings Co. recently introduced an omnichannel evaluation software to measure customer satisfaction. The Happiness Index on Blockchain collects and analyzes vast amounts of data to evaluate customer behavior and improve consumer-brand interactions.

Finding a phone system that is the right fit for your business can be challenging. As phone systems continue to evolve with technology, extensive research must go into evaluating and selecting the right business phone system. The solutions out there run the gamete, from traditional landlines to virtual solutions, each offering unique benefits that can serve you in the workplace and support your business model.

These days everyone is running around with a highly-connected mobile device at their finger tips. This ability to communicate so easily has hospitality industry leaders around the world considering eliminating their current hotel phone systems. While the revenue on landline telephones has seen a marked decrease as the need for dollar-per-minute long-distance calls dwindle, an effective hotel phone system still plays a vital role in the overall guest experience.

ARVADA (CO) – Hi Country Wire and Telephone, in partnership with IP 5280, has been selected to implement a SIP trunk pilot program for Northern Illinois University.

The program will begin this month, and is scheduled to run until January, 2010. If successful, this pilot will pave the way for Northern Illinois to replace all traditional dial tone services with modern voice over IP technology (VoIP).

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