The telecommunications landscape is constantly changing. As a few mega-players continue to buy up the smaller institutions in the market, identifying the right provider for your business can be a challenge. You don’t want to double down on a unified communications provider that is going to be gone within a year. That being said, you also don’t want to go all in on a mega-player, thinking it’s the safe decision, without doing your research. Avaya has long-since been a giant in the UC space. While there has been some buzz about a potential buyout, the company has pushed off the rumors and is still going strong, even being named a Leader in Aragon Research Globe for Unified Communications this year. Let’s talk about what makes an ideal provider and determine if Avaya makes sense for your Denver office.

The clock is very quickly counting down on the support lifecycle of some integral Windows products, including Windows 7, Windows Server 2008, and Windows Server 2008 R2. Come January 2020, Microsoft will end support for these products. This means no more security patches, no more non-security updates, no more free technical support, and no more updates of the online technical content.

Picture this: you’re sitting at your desk, you’re on a roll, cranking out your to-do list. All of a sudden, your phone system chokes up. The dull, lifeless sound of the dial tone is mocking you. You pull out your cell and dial the 1-800 Toshiba phone system support number on the receiver only to discover Toshiba is no longer in business. Now what?

Avaya is one of the world’s largest providers of VoIP phones, specializing in providing phone systems for Fortune 100 companies. With deskphone systems that can accommodate small, mid-sized, and even large corporations, Avaya is constantly bringing technological evolutions to the market. However, as technology changes, certain vulnerabilities can come to life and the providers have to respond accordingly to ensure users are protected. In 2009, Avaya had to do exactly that. The Avaya 9600 series IP Deskphone presented with a Remote Code Execution (RCE) vulnerability. We know what you’re thinking - what does a vulnerability that was identified in 2009 mean to today’s Avaya’s phone system users? A lot.