Picture this: you’re sitting at your desk, you’re on a roll, cranking out your to-do list. All of a sudden, your phone system chokes up. The dull, lifeless sound of the dial tone is mocking you. You pull out your cell and dial the 1-800 Toshiba phone system support number on the receiver only to discover Toshiba is no longer in business. Now what?

Avaya is one of the world’s largest providers of VoIP phones, specializing in providing phone systems for Fortune 100 companies. With deskphone systems that can accommodate small, mid-sized, and even large corporations, Avaya is constantly bringing technological evolutions to the market. However, as technology changes, certain vulnerabilities can come to life and the providers have to respond accordingly to ensure users are protected. In 2009, Avaya had to do exactly that. The Avaya 9600 series IP Deskphone presented with a Remote Code Execution (RCE) vulnerability. We know what you’re thinking - what does a vulnerability that was identified in 2009 mean to today’s Avaya’s phone system users? A lot.

Whether you’re running a Fortune 500 corporation or a start-up tech company, certain fundamentals of your operation remain the same. You have to have the right employees representing your company, you need protocols guiding the daily operations to align with your long-term goals, and you need the right technology in place. Unfortunately, for many business owners, these key elements of a business are often looked at as just another expense, instead of an investment in a valuable asset. This mindset can prevent you from achieving the goals you have for your organization. While we can’t offer much insight on hiring or operations strategy, we can share our business technology expertise and help you determine if your dated PBX phone system is holding you back.

When selecting the hardware and software that will support your business operation and scale with your organization as it grows, you need to choose very carefully. We don’t have to tell you that things like the type of computers you’ll have your team use or the security system you put in place are integral choices you’ll have to make as a business owner. However, the “small” things, like your email client, can make just as much, if not more, of an impact on your everyday operation. Because the various factors to consider in the decision making process for these supplementary business elements are often unknown or neglected, our team of tech experts compiled a list of the most important things you want to determine before selecting any email systems for business. With this guide on the various features that make up email systems, you can trust that you’ll make the right decision for your business the first time.