ShoreTel Unified Communications and Collaboration Solutions

ShoreTel provides a single source for all your communication needs. They offer an end-to-end communication experience through on-premises, cloud or hybrid platforms. The ShoreTel solution suite is a single platform which includes IP phone systems, unified communications and collaboration, call center, SIP trunking, and communications platform as a service (CPaaS) for building voice and short message service (SMS) apps.

High Country Workplace Technologies is a ShoreTel expert and can help you configure, implement and maintain your ShoreTel system.

ShoreTel On-Premises Unified Communications and Collaboration

If your company has a private cloud onsite or at a data center, it is likely a good fit for an onsite phone solution. Many companies have removed redundant and expensive servers and now use VMware and Hyper-V technologies to share hardware resources across the company. ShoreTel can provide a virtualized communications solution in place of your industry-standard x86 servers to increase your data center ROI. Further, ShoreTel can address your growing productivity needs with unified communications, collaboration, and mobility tools. When efficient local control and productivity tools are essential, a ShoreTel onsite phone system is the smart choice. High Country can design, deploy, and maintain your ShoreTel on-premises phone service.

ShoreTel Cloud-Based Unified Communications and Collaboration

Instead of purchasing, installing and maintaining an office phone system, many companies are opting for cloud phone and unified communications solutions. The benefits of cloud-based solutions are many. First, your IT department won’t be tied up with running your communications and can focus on growing your business. Second, you can add new features without adding hardware which reduces the burden on IT and future-proofs your investment. Third, cloud phone systems bring widespread workforces together with seamless collaboration experience. And last, a cloud-based system has enhanced disaster recovery plan built into your implementation. Contact High Country to see if a cloud-based system is right for your business.

ShoreTel Teamwork

ShoreTel Teamwork is a collaboration mobile app for ShoreTel Connect Cloud users. It’s a virtual workspace where teams can chat, send files, and manage tasks. Create a Teamwork space for a team, project or topic that is public or private. Each workspace allows you to send messages and track conversation, send files and access all the files shared by your team, and create, assign and manage tasks. There’s also reminders and notifications when a team member mentions you, you’re assigned a task or a task you created is completed. ShoreTel Teamwork is a powerful tool for collaboration. Ask us if it’s right for you.

ShoreTel Hybrid Unified Communications and Collaboration

Maybe you have a company that already has premises-based equipment. Or perhaps your IT team needs to maintain full control onsite. ShoreTel’s hybrid unified communication and collaboration systems may be the right solution for you. With a hybrid approach, you get the control and availability of an onsite system along with the immediacy and flexibility of the cloud. ShoreTel Connect Hybrid lets you update your existing ShoreTel phone system and deliver the same experience for both onsite and cloud users. And it’s delivered in a single platform which makes it easy to manage. Contact High Country to learn more about ShoreTel Hybrid unified communications and collaboration.

ShoreTel Mobility

With ShoreTel Mobility, you can transform your mobile device into a mobile workstation. Even though you are on a personal device, the system separates business and personal calls on your device and never reveals your personal number. ShoreTel Mobility leverages VoIP over Wi-Fi and 3G/4G cellular data to keep connections up and costs down. It also brings the same great unified communications and collaboration tools from your desktop to your mobile device including video conferencing, desktop sharing, instant messaging, CRM integration, and more. And ShoreTel’s superior encryption and security will satisfy your IT department’s security requirements.

You can learn more about ShoreTel Mobility and the entire line of ShoreTel products and services by contacting High Country Workplace Technologies. We’ll be happy to assess your business requirements and make recommendations of which ShoreTel system will meet your requirements.