When your company originally purchased your PBX system decades ago, the Internet was in its infancy, smartphones weren’t universally adopted, and voicemail was still in a single recorder. Technology has changed, and your employees' expectations around technology have changed, but you're stuck with an old PBX System. What can you do?
High Country Workplace Technologies can help you support and modernize your PBX or enterprise phone system without having to purchase a whole new solution.
If you currently have a Nortel Option Series PBX or an Avaya Definity PBX, we support your system and also help you transition you to a new system in an affordable and efficient manner.
Transitioning From One Enterprise Phone System To Another
For large organizations, if you are trying to transition from one phone system to another, a third-party voicemail system can provide dual integration so that both systems can work as one. High Country can implement the right third-party voicemail solution to help you transition your system in a way that doesn’t break your budget. Contact us to assess your PBX system and help you plan a smoother transition.
Third Party Voicemail
You’re not stuck with a dinosaur. By using a third-party voicemail, we can enhance your system to provide unified messaging, mobility and speech processing. Your system can be modernized to fit your needs.
PBX Maintenance & Service
When your phones go down, who do you call? You want, experienced, reliable, and responsive service to get you up and running as soon as possible. High Country offers PBX maintenance and service agreements, so you never worry about your system going down again. We will figure out what your requirements are for service coverage and customize a solution for you. We have time and material agreements, Monday through Friday 8 - 5, and 24/7/365 agreements. We will help you choose the maintenance agreement that’s right for your business.
PBX System Crash Kits
If your business has critical communications requirements that necessitate limited downtime of communications, (hospitals, fire, police, etc.) we will assemble a crash kit for you. A crash kit is kept on site in the event of a service outage due to a hardware failure and contains critical components for your organization. Having these crash kits on site will greatly reduce your communication system downtime. If you are in a critical care business, we highly recommend you contact High Country and have us configure a crash kit for you.
High Country Workplace Technologies has three decades of experience in this space. Contact us to assess your PBX system, help you plan your transition, and service your PBX system.